CAA Atlantic

Are you a creative-minded Big Picture thinker, with an appreciation for supporting decisions through data and research?

Do you possess a consistent belief that the path to improvement frequently comes from evolving beyond the status quo?

Do you ever wonder how dramatic changes in personal mobility will impact the way Atlantic Canadians choose to travel and/or shape attitudes around car ownership?

Are you interested in touching the lives of more than a quarter-million CAA Atlantic Members and customers?

If this sounds like you, then read on.

The Director of Innovation will rapidly become the primary catalyst and champion for product innovation throughout the CAA Atlantic organization, by implementing the Board of Directors’ newly mandated and funded strategy to “Infuse CAA Atlantic with a progressive innovation agenda”.

By interfacing with other Product Innovation groups at CAA/AAA clubs across North America, as well as, academic centers and innovation-focused entities within Atlantic Canada, you will be continuously sourcing innovation-related ideas and inspiration.

You will also be creating and introducing a structured innovation-change framework for CAA Atlantic through the development of a standardized methodology for idea generation, research, analysis, evaluation, ranking and then finalized approvals for multiple, concurrent innovation initiatives.

As the “Chief Idea Officer” for CAA Atlantic, you will take full ownership of the processes and associated structure to operate a sustainable ideation program including:

• Maintaining an idea management platform that facilitates the submission, evaluation, and development of a pipeline of innovative new idea submissions from various organizational sources.
• Initiating and facilitating periodic ideation/brainstorming sessions for ongoing concepts development to fill CAA Atlantic’s funnel of product innovation opportunities.
• Leveraging existing, as well as, emerging product development methodologies and frameworks (e.g. Lean Startup, Design Thinking, Six Sigma) to ensure CAA Atlantic’s innovation model is optimized for best-possible performance organizationally.
• Finally, you will act as the champion for an Innovation mindset. Collaborating with a diverse group of internal stakeholders, your leadership will be key to evolving our culture to ensure CAA Atlantic is a place where innovation is identified and embraced as essential for the continued long-term success of our business.

• Intrapreneurial employee profile is a must-have, e.g. the Director of Innovation will possess a strong desire to create and affect growth or internal change while operating within a well-established (legacy model) organizational structure.
• Bachelor’s degree in Business, Marketing, Management, or related field. MBA is an asset.
• Minimum of 5 to 7 years of experience in similar Innovation roles and/or demonstrated success in related business functions, e.g. strategy development, change management, etc.?
• Balance of right-brain and left-brain talents where your exceptional ability to conceive new ideas and approaches is very well balanced by critical thinking skills and the application of disciplined analysis in the evaluation of new business concepts.
• Demonstrated ability to build and then maintain relationships with peers, partners, vendors and key stakeholders at all seniority levels both within and outside the organization.
• Advanced communication skills with an exceptional ability to successfully formulate then sell different business approaches and new solutions directly to various audiences within CAA.
• A results-oriented business contributor with the drive to establish and achieve challenging project milestones on both major and minor initiatives.

CAA Atlantic

At CAA Atlantic, we're not just a company; we're a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947, we are deeply rooted in our region, but our vision is firmly fixed on the future. Our mission? To revolutionize the way people experience safety, travel, and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces, we're not your typical organization. As a forward-thinking, not-for-profit, we're committed to pushing the boundaries of what's possible.

If you're looking to be part of a company that's leading the charge in modernizing the travel and safety industry, look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years, we're on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together, we'll drive innovation, ensure safety, and redefine the way Atlantic Canada experiences the world.

Why Work With Us:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children’s Hospital Foundation in 2022, in addition to many more)
• A competitive compensation package
• Generous paid time off based on professional experience
• Paid volunteering
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
• Health and Safety of employees is the number one priority
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities

Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission: To make a difference every day by anticipating, understanding, and exceeding the expectations of our Members

Our Core Values

• WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
• WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will, to provide the safety and security they can count on and deliver the great service they’ve come to expect. Our word is our bond.
• WE THINK DIFFERENTLY We create a culture built on being curious, embracing new ideas, backgrounds, and perspectives, which expands our thinking and leads to creative solutions.
• WE DO THE RIGHT THING We commit to operating in the best interest of others, upholding integrity and being transparent in our actions and decision making.

Diversity and inclusion at CAA Atlantic

As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.

CAA Atlantic is hiring a new Director of Innovation who will lead the strategic adoption of an innovation-focused approach to developing new CAA Atlantic product offerings.

If you are looking for a challenging career opportunity that leverages your skills and talents as an influential, innovation business professional then this could be the right fit.

CAA Atlantic will provide the Director of Innovation with a competitive compensation package along with an excellent benefits package, incentive bonus program, plus the flexible work environment that allows you to help us to realize our vision.

Learn more about working with CAA Atlantic here and Apply For This Job Today!