Current opportunities >> Position Details >>

Position Details

Job order - J0317-0387 - Permanent Full Time
Title Help Desk/Support Specialist - TS/SCI Polygraph Required
Category ERP/CRM/Tools
City Reston, Virginia, United States

Job Description Help Desk/Support Specialist - TS/SCI Polygraph Required

Position Description
Put your years of experience into a future of excellence with CGI. CGI is seeking a highly skilled Help Desk/ Support Specialist.


Your future duties and responsibilities
Responsible for recording incidents and providing support to the users.
Provides a total customer support service as a single point of contact for all issues relating to
IT and IS services for a particular customer. Provides technical assistance to computer
system users, including the use of computer hardware and software, including printing,
installation, word-processing, electronic mail, and operating systems. Maintains a service
perspective including an understanding of relationships, dependencies and requirements of
hardware and software components and the organizations that support them. Answers
questions or resolve computer problems for clients in person, via telephone or from remote
location. Provides assistance concerning the use of computer hardware and software,
including printing, installation, word-processing, electronic mail, and operating systems.



Required qualifications to be successful in this role
• Candidate must be a U.S. Citizen
•TS/SCI Polygraph required for position



Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.




Skills
  • Help Desk/IT Services

Reference 528504

Click here to apply