Customer Focused, Product Manager

Job Number: 1113

External Description:
THE COMPANY

E*TRADE is a leading financial services company and a pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the company has long been at the forefront of the digital revolution, offering easy-to-use solutions for individual investors and stock participants. Founded on the principle of innovation and determined to level the playing field for individual investors, E*TRADE delivers digital platforms, tools, and professional assistance to help investors and traders meet their near-and long-term investing goals. The Company provides these services both online and through its network of customer service representatives and financial consultants - over the phone at two national branches and in-person at 30 E*TRADE branches.


E*TRADE FINANCIAL is looking for a data-driven, customer-focused Product Manager to join E*TRADE Labs . The Product Manager plays a major role in shaping and delivering digital solutions for E*TRADE Labs, the tech innovation arm of E*TRADE.

The Product Manager will work to understand and collaboratively create and execute the product roadmap. The Product Manager will be involved in all phases of a delivery from discovery to post-implementation support, facilitating collaboration across the business, technology, design and user experience teams to ensure a clear understanding of the product.

* Shape and deliver digital solutions for clients that solve tangible business problems

* Develop strategy, roadmap and backlog for E*TRADE Labs projects

* Support agile development with deep commitment and focus to deliver features and products on time

* Define and document functional requirements, user stories, and business process flows

* Prioritize requirements collaboratively with business stakeholders, user experience, and technology partners

* Collaborate with Design, UX, technology and QA teams to build and deliver exceptional products in timely fashion

* Constantly grow your ownership and passion for customer-centricity and product management by understanding the latest technologies, trends, and industry standards

* Use data and analytics to take key product decisions

* Limited travel may be required

REQUIREMENTS

* Bachelor's Degree. Master's Degree is a plus

* Minimum 3 years' product management experience

* Ideal candidate has experience in building transformative customer facing digital experiences

* Experience with agile and story writing

* Passion for customer centric solutions and unwavering drive towards doing it right

* Keen eye to detail, setting a high bar for yourself and others

* Experience working with remote teams across multiple locations

* Proven ability to operate with a sense of urgency

* Excellent oral and written communication and presentation skills

ETRRSR

BENEFITS

We offer a competitive and comprehensive benefits package. Please visit https://etradecareers.com/why-work-at-etrade/employee-benefits to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

Job Number: IRC129565

Community / Marketing Title: Customer Focused, Product Manager

Location_formattedLocationLong: Jersey City, New Jersey US