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About this job

Client Care Coordinator

We are looking for a special Certified Nursing Assistant to join our growing team! The world’s trusted source for non-medical services and home care for seniors seeks a multi-talented, professional and caring individual. Position involves managing quality assurance with extensive one on one interaction with our clients and families. Be the model Caregiver for our growing pool of workers. Work directly with our clients and show other Caregivers the ins and outs of each personalized case. This individual will also institute all aspects of our initial service set-up. This candidate will possess superior communication skills and a winning attitude. This position offers competitive pay. Position involves working directly with elderly clients and concerned family members, as well as community professionals and dedicated employees



This is a hourly position with approx. 40 hours a week. Hours are M-F 8-5 with alternating weekends and be willing to travel to Marshall, Madison, Morgan and Limestone Counties with paid mileage.

Responsibilities

  • Provide ADLs to clients and assist Caregivers with skills to meet Client's needs
  • Meet with potential clients and family members to discuss their needs and provide solutions.
  • Maintain ongoing communication with follow-up with potential clients and families
  • Conduct client/CAREGiver introductions with every new client and every new CAREGiver
  • Conduct quality assurance visits as needed

Qualifications

. Candidate must have the ability to work independently and solve problems.

  • Certified Nursing Assistant required - must have a current CNA license in the state of Alabama
  • Must have mobility and transfer experience as well as the ability to train other Caregivers on equipment like hoyer lift and gait belt
  • Experience with consultative sales a plus
  • Effective written and verbal communication
  • Ability to work with others and be a team player
  • US Citizen or Green Card holder

Each Home Instead franchise is independently owned and operated.