Recruiter: Theresa Martinez
Telephone: 719-404-2680
Fax:
Email: tmartinez@psas.ws
 

JOB DESCRIPTION

Department:           Information Technology

Salary Range:        $38,000 - $47,000

Position Type:       Non-Exempt

Schedule:               12 month Employee Calendar

All employment at PSAS is under the PERA retirement plan.  By accepting employment at PSAS you agree to participate in automatic payroll deposit and abide by all policies and procedures put forth by the administration of PSAS.  

MAJOR FUNCTION:

The full time IT Software/Database Specialist will work with staff, students, parents, and community members of Pueblo School for Arts and Sciences to ensure a positive experience in the use of all school technology related software. This includes all administration of PSAS Databases, such as PowerSchool, HelpCounter, Licensing, etc. The Software/Database specialist will work to maintain all licensing agreements to support the safety and security of PSAS student and staff data. This position will support all schools within the PSAS Charter, and will perform on site consultations as needed.

Customer service is a vital part of the success of PSAS IT.  Employees should portray a positive image of the IT department as well as PSAS, by dressing appropriately for the workday, responding to needs in a timely fashion, and by communicating with staff in a professional manner.  Employee and team morale is also important to the success of IT as well as the success of PSAS. Employees should demonstrate a commitment to team goals and objectives, interact effectively in a positive way with team members and PSAS staff to maximize productivity, while maintaining smooth working relations.  Employees should value diversity in the work environment and demonstrate the same; contribute to maintaining the level of morale and motivation; and provide professional, prompt, friendly service to all.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must have the requisite knowledge, skills, and ability to be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. It is determined that in order to carry out the essential duties and responsibilities an individual must be able to work at a desk, conference table, or in meetings of various configurations; stand and circulate for extended periods of time; hear and understand speech at normal levels; see up close, at a distance, and have depth perception; communicate so others will be able to clearly understand normal conversations; bend and twist, stoop, kneel, run and crawl; reach in all directions; and lift and carry up to 45 pounds.

REASONING ABILITY:

• Defines problems, collects data, establishes facts, and draws valid conclusions;
• Interprets an extensive variety of technical instructions;
• Synthesizes complex or diverse information;
• Collects and researches data;
• Uses intuition and experience to complement data;
• Designs work flows and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
2. Knowledge of computer hardware and software applications
3. Ability to work with multiple staff members, are support all campuses in PSAS Scope
4. Knowledge of technologies available for use in instructional setting
5. Demonstrate aptitude or competence for assigned responsibilities
6. Excellent problem solving skills
7. Ability to sit or stand for extended periods of time
8. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle computer components for extended periods of time
9. Highly self-motivated and directed
10. Ability to lift and transport heavy to moderately heavy objects, such as computers and peripherals, up to 40 pounds
11. Exceptional customer service orientation
12. Ability to manage multiple tasks with frequent interruptions.

Job Duties – 75%

1. Provide excellent customer service that is kind courteous, timely, efficient, and solution oriented to all (staff, students, parents & guests) end users.
2. Work with faculty, staff, and administration to design/develop/deploy efficient/quality Web sites, pages, and applications that meet the user specifications and the standards established by PSAS. Maintain documentation internal and external (if necessary) to Web and source code that will best support future maintenance.
3. Support system modules and generate accurate student and staff data for submission of timely data reporting to the Colorado Department of Education’s Data Pipeline through Pueblo City Schools’ IT Department.
4. Develop and maintain appropriate user groups granting database permissions to ensure compliance with FERPA and other legislative requirements.  Perform backups/restorals in direct support of the Student and Staff Information Systems.
5. Perform analysis, design, programming, modification, testing, maintenance and troubleshooting of computer programs and relational databases based on user requirements/specifications.
6. Assist in analyzing federal and state accountability.
7. Serves as student information system (SIS) administrator and oversees all functionality of SIS and SIS extensions.
8. Research and consult with departments regarding software and related programs. Coordinate software replacement cycles with conjunction of IT Hardware Specialist and hardware planning.
9. Receives and responds to incoming emails/phone calls and or walk-ins regarding computer, software, and other technology related problems.
10. Remotely performs analysis, diagnoses, and resolves complex computer problems for a variety of end-users.
11. Provide information and training remotely to school staff on the use of the various technologies, student information systems and technical procedures / processes.
12. Prioritizes and schedules resolutions, regarding all end user configurations.
13. Performs quality assurance follow-ups to all IT and assistance requests.
14. Evaluates documented resolutions and analyzes trends for ways to prevent future problems.
15. Provides assistance to other members of the Information Technology Department as required.
16. Assists Special Programs with unique configurations and installations for target students.
17. Develops strategies for growth of PSAS IT Department and assists business manager with all financial functions regarding IT; including but not limited to: Purchase orders, obtains quotes for annual budget, and planning for future.
18. Research, design, and recommend technological improvements to classrooms, infrastructure, and other resources. Develop, implement, and optimize solutions that increase efficiency and effectiveness in an educational environment.
19. Conducts annual security audits of PSAS network and domain in order to best protect PSAS Student Data and Security, may coordinate with outside resources.

Job Duties – 25%

1. Knowledgeable about PSAS Hardware to include successful staff use and maintains ability to fill in for IT Hardware Specialist as needed.
2. Respond to IT Help Desk inquires to maintain classroom IT; including SmartBoards, TVs, Laptops, Student Computer Labs, etc.
3. Works in conjunction with IT Hardware Specialist to deploy images to computers, and readies all technology for staff and students.
4. Perform other duties as assigned.

Note:  This position requires the ability to work occasional evenings to support all programs, field trips, and I.T. needs. You must be able to work these hours in order to be considered for this position.

CONDITION OF EMPLOYMENT:

• Participation in payroll automatic deposit.
• Background check
• PSAS is a public employer that operates under the Colorado General Assembly under Title 24, Article 51 of the Colorado Revised Statues and all employees are members of Colorado Public Employees’ Retirement Association (PERA).  For more information, visit the PERA website at www.copera.org.

EDUCATION and/or EXPERIENCE:

MINIMUM REQUIRED:

• Associates Degree or equivalent experience in Information Technology

PREFERRED:

• Training and experience with computer equipment, software, and peripherals.
• Valid Colorado driver's license
• A+ Certification is preferred
• Experience in the installation and maintenance of Enterprise Network and Server management systems.
• Experience in the installation and maintenance of LAN/WAN/WLAN network systems.
• Prior programming experience
• Experience working with Google Platform
• Basic Website Design

THE PUEBLO SCHOOL FOR ARTS AND SCIENCES IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYEE.