Come join our fast growing company!!

Hiring up to 300 employees within the next 60 days

Position that pays on average$13.00 an hour! Our top earners are making over$16.00 an hour!!

We are looking for great people, want to learn more?

Call Center Associate - Loyalty Program

VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility and Inventiveness.

Overview

Customer Service Associates take inbound calls from existing customers intending to cancel their services. You are responsible for addressing their concerns and ensuring their services remain active. This is a highly competitive and distinguished customer service / sales position. You will handle billing inquiries, billing errors, service change requests and basic tech support calls while presenting current promotions.

You’ll Receive

Competitive salary
Paid Training
Health Insurance (Medical, Dental Vision)Fun Work Environment
Abundant Advancement Opportunities
Biweekly Production Incentive
Discounted Service value up to $2800 annually

Knowledge, Skills and Abilities You’ll Need to Succeed

Customer Service Experience Preferred
Professional comportment and demeanor
Outstanding verbal communication skills
Knowledge of computers and MS Windows
Ability to navigate multiple screens/programs
Ability to multi-task
Ability to type 25 wpm
Ability to follow direction and accept coaching
Self-motivated and upbeat
Desire to work in a team environment achieving personal and team goals
Ability to work flexible hours, including weekends and evenings as required

Other Things We Look For

Strong work ethic
Solid work history
Motivated by quality/integrity
Desire to excel
Must be able to pass a background check and drug screen

Must Have

Customer Service Experience is preferred
High School Diploma/GE
One-year strong sales experience (within a call center environment preferred)

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.

#KRT