Call Center Representatives - Hiring NOW in Phoenix! GET BACK TO WORK!

Randstad

Phoenix, AZ

Expired: over a month ago Applications are no longer accepted.

$15 Hourly
Contractor

Job Description

Do you love working with people over the phone? Are you in need of a job with excellent long term potential? This might be the job for you! Screening candidates this Monday!

One of the world's largest banks needs help! Randstad is hiring Customer Service/Call Center Reps to work in their Phoenix location!

Pay Rate: $15 per hour (W2)

Job Description:

60 calls a day - due to workload; call volume is typically 35-40
Goal of calls is to build customer loyalty
Survey at the end of the phone to rate on service, want someone to Shine on the phone

Handle 2 types of Escrow calls:

Payment calls

typical calls are how to make a payment or why did my payment go up or down
can you waive my late fee
why didn't my payment process

Payoff calls

how to go about paying off my loan
Has my payoff posted or gone through

Might also take calls regarding: taxes, insurance, and explanation

Why have my taxes gone up?
How to I provide insurance information for my loan?
What will be my new rate with my tax increases?

INTERESTED? APPLY NOW! For more immediate consideration, please email a current resume to iris.levy@randstadusa.com

Company Description

Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US.
APPLY TODAY to learn how we can get YOU in front of the hiring manager!

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. We can’t wait to tell you all about it!