Customer Service Associate 21978OF Shift Timings:EST 09:00 PM - 05:30

Title: Customer Service Associate (CSA)
Job Type: Temporary Duration: 03 Months
Location: 2540 W. Executive Ctr. Cir., Tallahassee, FL, 32301

Shift Timings: 09:00 PM EST - 05:30 AM EST

People who have experience into Mail clerk / below mentioned conditions need only to apply:-

·         Person who can work 9pm – 530am.

·         Person who has reliable transportation

·         Person who can pay attention to detail – to include their resumes

·         Person who takes direction well

·         Person with a strong work ethic

·         Person who has experience working in a warehouse / assembly type environment

Job Description:

• Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

• Lift heavy boxes, files or paper when needed

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

• Consistently adhere to business procedure guidelines

• Adhere to all safety procedures

• Take direction from supervisor or site manager

• Maintain all logs and reporting documentation; attention to detail

• Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)

• Operating mailing, copy or scanning equipment

• Shipping & Receiving

• Handle time-sensitive material like confidential, urgent packages

• Perform other tasks as assigned

• Scanning incoming mail to recipients

• Perform file purges and pulls

• Create files and ship files

• Provide back fill when needed

• Enter information daily into spreadsheets

• Identify charges and match them to billing

• Sort and deliver mail, small packages

Minimum Requirements:

• Minimum of 6 months customer service related experience

• High school diploma or equivalent (GED) required

Qualifications:

• Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)

• Experience running mail posting equipment a plus

• Excellent communication skills both verbal and written

• Lifting up to 55 lbs with or without accommodations

• Willingness and availability to work additional hours if assigned

• Ability to effectively work individually or in a team environment

• Competency in performing multiple functional tasks

• Ability to meet employer's attendance policy