Service Delivery / Transition Manager - SC Cleared


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

13th December 2018

Location

Corsham

Salary/Rate

£450 - £550

Type

Contract

Start Date

January 2019

This job has now expired please search on the home page to find live IT Jobs.

Service Delivery Manager, you will be responsible for pro-actively managing all aspects of service delivery, ensuring that you lead your team leaders to take ownership for their teams' performance and development, as well as ensure that service standards for both client and customer are maintained and improved.

You will demonstrate natural leadership skills and have a proven ability in leading and developing high performing teams.

What you will do:

* Pro-actively lead your team to support the achievement of business priorities, ensure team and individual performance plans are developed and managed to deliver the required performance level

* Set clear and realistic performance objectives, including behavioural standards. Regularly review these and ensure all performance issues are dealt with in a timely, effective and constructive manner including value-adding appraisals in all your teams

* Monitor and seek to improve quality levels of customer service/experience and service level agreements

* Be mindful of costs, benefits and key stakeholder impact, when making decisions and or through actions

* Represent your business area at operational, strategic and business meetings

* Identify and implement operational processes to improve the candidate experience

Your experience will include:

* Previous experience managing managers

* Proven stakeholder management, influencing and communication skills

* Experience in candidate pipeline management and a recruiting background is highly desirable.

* Service delivery experience

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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