As the nation's leading bottled water company, Nestlé Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we're also committed to developing our people - enabling them to make the most of the many elements that help them to succeed.

Nestlé Waters consists of five business units: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh by Nestlé. Whichever one of these areas you choose to join, you'll find yourself collaborating with a highly talented team on work that's challenging, engaging and incredibly rewarding. You'll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It's a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions - all while delivering healthy hydration to millions of customers.

An essential element of our ongoing growth, the Commercial team at Nestlé Waters is the perfect place for ambitious and aspiring individuals to achieve their dreams while building fulfilling careers. Roles on the Commercial team include sales and account professionals and all offer the chance to truly impact our business at our hundreds of Retail partners. Pair this with the support you need to work with confidence - and triumph in everything you do and you have a winning combination. Join this part of Nestlé Waters, and you'll be able to use your talent to have a direct and meaningful impact on our success as you deliver healthy hydration to millions of our customers. Not only that, but you'll discover your accomplishments are recognized with a range of outstanding benefits designed to help you prosper both at work and outside of work.

We are currently seeking a Sales Administrator to be located in Coppell and report to the Claims Manager. The primary responsibilities will include validate and research vendor invoices, customer relations, billing, capturing orders, and audit requests.

Key responsibilities include but are not limited to the following:

Validation and audit compliance

Research and validate customer's or vendor's invoices to ensure authorized promotional and non-promotional spending
Ensure settlements are in compliance with Nestle Accounting Standards

Process settlements for Retail direct and indirect customers, and Retail vendors

Preparation and input of check, deduction, or credit memo payment requests in the trade promotions management system / SAP accurately and timely
Timely and accurate scanning of settlement documentation into SAP Dispute Management
Identification and collection of unauthorized deductions

Provide information to Retail business partners as needed

SAP/Trade promotional management system reporting (volume and/or spend)
Research pending and settled check requests, deductions, and credit memos per customer, sales, and audit requests
Identify and communicate customer trends and behaviors, including process improvement opportunities to reduce re-work and maximize productivity
Ad-hoc reporting and documentation assistance on as needed basis
Audit and compliance requests for information

Key Measures

Month End Unresolved Balance (Total balance against goal and percent greater than 90 days old)
Month End Unresolved Occurrences (Total occurrences and percent greater than 90 days old)
RCS Audit Compliance
SAP Dispute Management Accuracy
SAP Dispute Management - Scanned documentation

Linkages/Hand-Offs (with other parts of the organization)

Retail Sales
This position is will interact extensively with Retail Sales in all areas of customer administration
Retail Customer Services
This position will interact extensively with Business Analyst, Customer Service Coordinators, A/R Analysts, Remittance Analysts and Deduction Analysts.
Supply Chain
This position will interact with Customer Supply Chain Managers to identify and resolve customer trends

Key qualifications include:

Undergraduate degree strongly preferred
Availability / flexibility to work different shifts based on customer geography/time zone; or 7 day operations
EXPERIENCE:

3-5 years of comparable work in the consumer products industry or with food/beverage broker. Trade promotion experience preferred

SKILLS:

Detail oriented
Excellent written and verbal communication skills
Experience resolving crisis and time sensitive events
Excellent analytical aptitude with a proven ability to analyze/interpret data
Well-organized, methodical thinker with excellent decision-making skills
Strong and creative problem-solving skills
Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)
Proficiency in SAP, BW and Business Objects preferred
Ability to work in a fast paced, high volume transactional, environment and handle multiple priorities
Ability to work independently with minimal supervision

OTHER PERSONAL QUALITIES:

Strong Customer Service mindset and passion for delighting customers internally and externally
Ability to build effective relationships with business partners
Proactively seeks continuous process and service improvements
Must enjoy working in a team-based environment

To our veterans and separated service members: you are at the forefront of our minds as we recruit top talent to join Nestlé. The skills that you have gained while serving our country, such as adaptability, agility, and leadership, are aligned with the skills that we look for when we think about what success looks like at Nestle. We hope that you will consider sharing in our mission and purpose to enhance quality of life and contribute to a healthier future.

Nestlé Waters North America is the nation's leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestlé Pure Life, S. Pellegrino, Perrier and Acqua Panna. We're passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship - most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you'll receive a competitive total rewards package - something that will provide you with the support you need to thrive both inside and outside of work. It's not just the work that you'll find fulfilling here though. As you build a career with us, you'll receive exactly the kind of benefits you'd expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestlé Waters?