Job Description

Lead Analyst Programmer - ERP HR Functional Area

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Job Number: 521362
Classification:Information Systems Professional 5A
Grade:Grade 82
Work type: Hybrid, On Campus, Remote, Remote within Alaska, Staff Full-time
Administrative Unit:University of Alaska Statewide
School/Business unit:SW OIT Applications Services
Location: Fairbanks
Categories: Information Systems/Technology

Position Summary:The University of Alaska is seeking a Lead Analyst Programmer for our ERP’s Human Resources module to join our Enterprise Applications team. On this team you would work among a diverse set of professionals that are passionate about enabling life changing, cost-efficient postsecondary education that adapts to the learning needs of Alaskans and pioneering visitors from around the globe. This position serves as a liaison and advocate for ERP technical matters for our human resources information systems department that spans our three universities. An excellent candidate would be: familiar with many of the human resources processes; experienced in software development; experienced in managing upgrades for an ERP in this area; experienced in project management; and enjoys working with a diverse set of individuals of various technical capabilities.

Duties:

1 Leadership: Acts a liaison and coordinator to the specific functional area of the ERP, bridging technical and non-technical aspects for UA stakeholders. Stays technically current on ERP roadmap, currently available vendor software, and related developments and shares with the functional stakeholders. Leads and coordinates relying departments through creating ERP change requests and information gathering to facilitate the processes, changes, and integrations that are needed for the UA system stakeholders. Actively seeks ways to improve the systems, processes, and related workflows in the ERP functional area and align them to vendor and industry best practices. Leads ad hoc project teams by assigning tasks and resources. Coordinates timelines and resources with management, assuring uninterrupted work and on time delivery to functional stakeholders. Effectively passes along accurate and detailed knowledge of technology, processes, and procedures to others. Acts as functional and technical expert within the department as well as OIT in general. Accepts and conducts stewardship of junior staff and student employees to achieve goals set by management and in support of the functional stakeholders. Conducts him/herself in a professional manner that other staff could emulate. Provides input into performance reviews. Essential

25% Technical: Identifies, recommends, designs and develops, deploys and administers application solutions for University users and departments to address mission critical information resource needs. Researches, recommends, implements and improves technical processes to provide efficient and supportable services. Identifies and assesses alternative solutions for presentation to decision makers. Utilizes departmental software engineering policies and procedures for the creation, support, and/or maintenance of ERP application and interfaces including requirements gathering, design, development, implementation, testing, documentation, and deployment. Creates, maintains, and improves other departmental and system-wide software applications as assigned. Implements and supports non-Banner systemwide application solutions, providing programming, analysis and project management expertise. Acts as a department project leader for implementing application systems in conjunction with other departments and vendors. Integrates academic and administrative application software with Banner and other existing UA enterprise information systems. Creates and maintains Banner Business Rules for interfacing with UA systems. Maintains currency and excellence of technical skills and readily learns emerging technologies. Coordinates and leads in-house and outsourced maintenance and customization of ERP application and interfaces. Accurately and efficiently applies software upgrades following departmental policies and procedures. Creates, maintains, and improves departmental standard operating procedures. Provides technical support for enterprise applications by effectively researching, analyzing, communicating, and resolving issues. Essential

3 Operational: Participates in stakeholder work team meetings related to one or more functional areas of the ERP, providing strategic and technical guidance and acting as the focal point of functional and technical issues from the user community. Collaborates and communicates frequently with those departments using the specific functional area(s) that the lead is responsible for. Coordinates patching and upgrading of the ERP related to their functional areas. Actively participates in applying patches and upgrades during non-business hours for the system. Analyzes existing functional business procedures, and provides guidance concerning improvements utilizing existing or emerging technologies. Applies communication skills to convey business policies and procedures to technical staff and translate highly technical content to business analysts, managers, and directors. Works with end users on problem resolution and enhancement solutions. Working independently, analyzes, prioritizes and manages multiple assignments to ensure completion within expected timelines. Maintains full knowledge of projects in preparation for detailed discussions with key staff and customers at various levels of expertise and understanding. Conducts clear, correct, concise, and professional presentations to diverse levels of UA administrative and executive staff. Consistently produces solutions that satisfy identified requirements, have been appropriately tested, are functionally correct, and meet University Community, MAU, and/or departmental expectations. Maintains accurate task information in task tracking system. Collaborates and works with others in order to complete a project or a task- usually as project lead for the specific functional area. Consistently meets deadlines and effectively utilizes his/her time. Professionally accepts and provides critiques of work products. Evaluates, selects, and uses the most effective tool for the job. Effectively coordinates activities with the staff so as to meet deadlines and keep multiple assignments progressing forward. Creates, maintains, and improves departmental Standard Operating Procedures and other documentation. Fully prepares for detailed discussions in meetings and conducts clear, correct, concise, professional presentations. Expertly collaborates with external vendors to rapidly resolve issues. Essential

4 Project Management: Identifies the business value the University community will gain from proposed new systemwide application or from the interface to/from the ERP and another application. Analyzes the technical and functional feasibility. Develops a work plan for staffing, tracking, controlling, and directing the project following established project management guidelines. Identifies major milestones, dependencies (technical and staffing), appropriate level of documentation and deliverables along the project lifetime. Gathers requirements and converts them into detailed specifications and designs by collaborating with project stakeholders. Provides documentation for both end users and technical staff as needed. Coordinates resources in order to ensure smooth delivery and ongoing maintenance and enhancement. Is responsible for tracking project progress and communicating status to stakeholders and OIT management. Represents EAS and provides Banner expertise on cross-departmental teams for implementations of purchased software solutions. Transfers knowledge to individuals responsible for maintenance and enhancement of the automated process including OIT staff and end users. Documents and conducts meetings before, during and at the close of a project. Works with other technical staff within OIT and with users across the state to successfully implement new applications and processes. Essential

Knowledge, Skills, Abilities:

This position is in support of the Ellucian Banner product which we are migrating to a cloud hosted environment. Although experience is most directly applicable from previously supporting Banner, we are looking for someone with a matched skill set that can be gained in supporting a non-Banner ERP and general software development.

General Knowledge/Skills/Abilities:

Ability to effectively communicate orally and in writing.

Ability to resolve conflicts that arise.

Ability to align goals to organizational objectives.

Ability to bring together non technical areas of the business that rely and need to set directions in information technology areas.

Advanced knowledge of policies internal or external to the institution as they relate to the computing environment in higher

education. Knowledge of FERPA, HIPAA, and UA policies is expected.

Extensive experience and proficiency utilizing software engineering principles and techniques.

Experience in supervision of and collaboration with technical staff.

Theoretical and practical functional knowledge and skills in an ERP for the associated function area.

Knowledge and expertise with scheduling systems and automated process management.

Domain Knowledge:

Knowledge of regulatory compliance associated with the specific domain.

Knowledge of common practices related to the specific domain.

Ability to facilitate domain specific needs related to regulatory and other compliance needs.

Banner ERP Related Knowledge/Skills/Abilities:

Experience in maintaining and configuring the Banner ERP.

Experience in upgrading and deploying Banner ERP software using ESM.

Knowledge of the current Banner Security model and use of the Banner Access Management tool.

Expertise in the domain area of Banner for both administrative and self service areas.

Experience and expertise using one or more of the following specific Banner tools including but not limited to Banner Communication Management, Banner Workflows, Banner Event Publisher, Ellucian Ethos, Jasper Reports, and Banner Page Builder.

Expertise in enhancing and augment the Banner baseline code and a working knowledge of the development ecosystem.

Typical Experience:

5+ years of relevant experience in a broad range of complex software engineering projects and/or assignments

2+ years of relevant experience in the specific domain area.

2+ years of relevant experience in project management within a large and complex computing environment.

Required Education or Training:

Master’s degree in a relevant field (i.e. Information Technology, Computer Science, or other related field) and 4 years progressively responsible experience, or an equivalent combination of training and experience.

Salary Information:

This is a full-time, 12-month, exempt staff position complete with both a competitive salary andfull employee benefits package (https://alaska.edu/jobs/benefits.php) . New hires will be placed on theUA staff salary schedule (https://www.alaska.edu/hr/talent/files/fy23-salary-schedules/FY23_A4_Staff-Salary-Grid_com-Hrly-bi-ann_w-desc-rpt.pdf) , Grade 82, based on education and experience.

Special Instructions to Applicants:

This position is open until filled. To ensure consideration please attach resume, cover letter and contact information for three professional references.

Please answer the following application questions listed below. Please submit a supplemental document with code that you authored written as described by the following:

In a language of your choice, write a function to determine if a given integer is between 10 and 20, inclusive.
In a language of your choice, write a function that returns whether two strings are anagrams of each other.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:www.alaska.edu/nondiscrimination

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: 29 Jul 2022 Alaskan Daylight Time

Applications close:

This job was posted on Sun Sep 25 2022 and expired on Tue Oct 18 2022.

Minimum $46K /yr

$95K /yr Average

Maximum $166K /yr

Tasks

Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.

Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.

Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.

Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.

Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.

Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.

Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.

Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.

Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.

Write or contribute to instructions or manuals to guide end users.

Investigate whether networks, workstations, the central processing unit of the system, or peripheral equipment are responding to a program's instructions.

Assign, coordinate, and review work and activities of programming personnel.

Train subordinates in programming and program coding.

Develop Web sites.

Train users on the use and function of computer programs.

Collaborate with computer manufacturers and other users to develop new programming methods.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Operations Analysis - Analyzing needs and product requirements to create a design.

Programming - Writing computer programs for various purposes.

Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management - Managing one's own time and the time of others.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.