Part Time Work at Home Customer Service Representative

Do you enjoy helping others? We are looking for Part Time Customer Service Representatives to provide customer support. You will take calls and chat inquiries from members and assist them through the online ordering process. This position is virtual and requires a home office setting that is noise and distraction-free.

Role & responsibilities:

Receive and process chats and/or calls to answer customer questions about order status, delivery, errors, returns, membership or other concerns with online orders
Communicate with vendors, merchandising, operations and member service center to get and provide updates, minimize delays and resolve issues
Handle between 20-25 contacts per day
Document and maintain records of customer interactions

Qualifications & experience:
Strong communication skills, including the ability to toggle between screens while chatting with the member, vendor or warehouse
Type minimum of 30 words per minute at 80% accuracy
Customer service and/or retail experience preferred
18+ years of age
High school diploma (higher education preferred)
Must pass a background check and drug screening

Why Design R1 Software

As an industry leader, we rely on the expertise of our people - empowering them to help customers everywhere, every day. Working at Design R1 Software is more than just a paycheck; it’s an opportunity to connect, grow and learn from some of the brightest minds in the industry, all while working with some of the best brands in the world.

Apply today and a member of our Recruitment Team will contact you to get started!

 We are proud to be an equal opportunity employer. At Design R1 Software, our differences are our greatest strength. We don't just promote diversity - we celebrate it.