Operations Manager

**$500 Sign-on Bonus**

The Guest Services team is vital to the success of our property! Working at the front desk places you at the hub of the hotel with perpetual guest interaction, and we are looking for candidates with a passion to serve others!

An Operations Manager is key to the overall experience of our guests---making the first and last impression of our hotel for all of our guests. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you!

What you will be doing

Support a positive experience for all guests, from check-in to guest room quaility | Assist in training, scheduling and supervising the Guest Services, Housekeeping and Food & Beverage team | Field guest complaints, conducting thorough research to develop effective solutions | Motivate Guest Services team to exceed guest expectations | Oversee the Guest Services, Food & Beverage and Housekeeping departments

The ideal candidate for this position

Previous guest relations, housekeeping and/or food & beverage experience | Strong conflict resolution and relationship skills | Propensity to lead, motivate and encourage employees | Ability to interact with guests with a high level of professionalism, tact and diplomacy | Proficient in Microsoft Office | High School Diploma or GED required

We are

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

What we can offer you:

• Salary based on experience
• Sign-on & Referral Bonuses
• Health, Vision and Dental Insurance
• 401(k)
• Vacation and Sick Pay
• Paid Holidays
• Discount programs for shopping, travel, tickets and more
• Go Hilton Travel Perks
• Access to our Talent team to help you reach your career growth goals

EOE/DFW

Local candidates preferred. Relocation not offered.

All candidates will be required to complete a pre-employment drug screening and background check.

Please note that this job description is not an exclusive or exhaustive list of all functions that an Operations Manager may be asked to perform