Entry Level Customer Relations

SWM Analytics

Somerset, NJ

Expired: September 06, 2022 Applications are no longer accepted.

Entry Level Customer Relations

***ENTRY LEVEL / FULL TIME / IMMEDIATE HIRE***

Entry Level Customer Relations Responsibilities:

Manage in-store customer communications -
- Greeting customers and addressing customer questions, requests, and issues.
Consult on customer success -
- Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge -
- Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
Track interactions in CRM -
- Record customer interactions in the internal system for cross-functional awareness and relationship development.

Entry Level Customer Relations Employment Requirements

Bachelor's degree preferred
1-2 years of proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above-and-beyond service
Excellent time-management and prioritization skills

If you feel that you may be a good fit, please submit an application while the vacancy is still available! Good luck. Thank you for your time.