Inside Sales

WEBCO HR, Inc. is seeking an Inside Sales Representative for one of our clients located in Huntington Beach, California.

SUMMARY

Provide internal and external sales and customer service support within a construction office working environment.

ESSENTIAL JOB FUNCTIONS

· Responsible to know and comply with all Company policies and procedures including safety and fleet safety policies and procedures;

· Answer incoming calls;

· Input orders;

· Order processing;

· Providing customer quotes;

· Check stock and inventory levels;

· Track and monitor orders;

· Interact with customers, vendors, Operation Managers and Outside Sales Reps;

· Provide technical support to customers and Outside Sales Reps;

· Resolve product application issues;

· Provide support to Outside Sales Reps;

· Filing, faxing and e-mailing;

· Assist with other administrative duties as needed;

· Organize sales data and information;

· Practice good housekeeping maintaining a clean and safe working environment;

· Attend and participate in product and skills training classes, events and seminars;

· Develop and maintain product and industry knowledge;

· Some independent decision making in the areas of pricing, product sourcing, prioritizing tasks and time management;

· Continue to be knowledgeable and well trained on the products that you sell;

· Promote products and provide add-on suggestions to customers;

· Develop and maintain good working relationships with vendor reps and participate in ride-a longs and training events with them;

· Participate in trade shows and events:

· Participate in product knowledge training events from manufacturers and vendors;

· Participate in promotions and spiff programs;

· Promote excellent customer service;

· Build and maintain long lasting business relationships and partnerships with clients;

· Assist customers by resolving issues and complaints;

· Complete required paperwork and reports as required by management;

· Trouble shooting and problem solving;

· Resolve issues with internal and external customers;

· Take advantage of all sales tools that are provided by the Company;

· Assist in resolving delivery issues and making special deliveries;

· Participate in training and technical support provided by Outside Sales Reps;

· Monitor inventory and assist in stocking decisions;

· Maintain a high level of customer service, professionalism and integrity;

· Perform housekeeping duties within your work area maintaining a clean and safe working environment.

REQUIREMENTS:

· High School Diploma or GED;

· Bachelor degree in business administration, marketing or equivalent preferred;

· 1-3 years of inside sales and/or call center experience.

· Building industry experience is a plus.

· Must have a basic understanding of the selling process;

· Product and industry knowledge is preferred;

· A general knowledge of construction and the building industry is desired;

· Must have excellent time management skills;

· Prioritization, Organization, and Execution – ability to multi-task in a stressful, fast paced working environment;

· Attention to Detail,

· Must be highly organized;

· Excellent Verbal and Written Communication skills;

· Must have the ability to interact effectively with individuals throughout all levels of an organization;

· Proficient in standard business software, including Outlook, Excel, Word, Access and PowerPoint.

THE COMPANY:

Our client is a growth oriented, privately held, family owned and operated, licensed specialty contractor, service, repair and e-commerce firm located in Huntington Beach. They have been in business for over 80 years and are the leader of the chute industry in customer service and product quality. Products and services include all things related to rubbish and linen chutes. debris chutes. rubbish compactors and recycling systems The company is multi-faceted, encompassing all areas related to permanent chutes. As a specialty contractor providing installed products to the new construction market. As a manufacturer providing complete chute and ancillary equipment nationally and internationally direct and through distributors. As a repair, service and parts company providing repairs, service (cleaning, maintenance & odor control) contracts and sales of e-Commerce parts worldwide.

WEBCO HR, Inc. is an Equal Opportunity Employer