Senior Software Quality Engineer

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. 

The Senior Software Quality Engineer designs and develops test plans and test cases for new integrated applications and new interfaces.  This position is responsible for development of automated test scripts.  The Senior Software Quality Engineer reviews work of Quality Engineer I\II and provides mentoring, training and acts as a point of escalation.

We are open to hiring remote if we find the right talent in any of these states (AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, LA, MN, MO, MS, NC, ND, NE, NM, NY, OK, SC, TN, TX, VA, WA).

What you will do to contribute to the company's success

Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position.

• Develops functional and technical test plans and test cases.
• Develops automated testing plans using Microsoft Visual Test Manager and Katalon Studio.
• Develops detailed technical test cases for various types of interfaces including SOAP, REST APIs, Command Line, Database level procedures, etc.
• Designs data scenarios for data driven test cases and ensures test data is in place to support testing.
• Manages defects and user stories in Microsoft Azure DevOps.
• Ensures change management compliance.
• Manages vendor interaction, including communication of priority and ensuring vendor solutions meet business objectives.
• Interacts with vendors in order to replicate issues and verify business scenarios.
• Works with vendors to determine scenarios around infrequent defect scenarios.
• Develops and executes complex regression tests.
• Performs data validation of complex reports.
• Assists in vendor product-related lab evaluations and comparison documentation, including participation in the Request For Proposal (RFP) or Request For Information (RFI) process.
• Evaluates business processes to identify system enhancements or process changes that would improve efficiency or data reliability.
• Analyzes project requests to estimate time and cost required to accomplish project.
• Works as part of a project team to coordinate network environments and determine project scope and limitations.
• This position has the expectation and responsibility to take on other duties needed to help drive our purpose, fulfill our brand principles and abide by our organization’s values. 

Qualifications

• Bachelor’s degree (B.A.) from four-year college or university and five years related experience and/or training in test plan\case development and execution; or equivalent combination of education and experience.
• Experience must include more than 2 years of experience in the following:
  • Working in large scale integrated multi-system environments
  • Performing vendor management
  • Working with cable provider back office systems
  • Building and supporting integration with telecom\cable provider network
• Advanced experience in Automation and CI/CD pipeline
• Expertise in QA tools and processes
• Proficient in Agile QA practices and rapid development
• Should be able to work independently

Certificates, licenses, registrations

• Intermediate certification in Database technologies such as SQL Server or Oracle
• Intermediate certification in Operating Systems such as Windows or Unix
• Certified Software Test Engineer (CSTE)

Other skills and abilities

• Excellent computer skills including Microsoft Excel and Microsoft Word.
• Excellent analytical and troubleshooting skills.
• Must be a self-starter with sound problem-solving and troubleshooting skills.
• Must be flexible and a team player.

Core Competencies 

• Committed: Values each and every customer, while working hard to keep their business and support our communities. 
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. 
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. 
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. 

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: 

• Medical, dental, and vision plans – start when you start! 
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days) 
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks 

• Tuition reimbursement (up to $5,250 on 1st year) 
• Up to seventy-five dollars a month towards cable and internet services 
• Annual community support to various organizations across the U.S. 
• Associate recognition & awards programs
• Advancement opportunities 
• Collaborative work environment 

We’re an Award-Winning Organization!

• 2022 Forbes’ “America’s Best Midsized Employers”

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. 

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