Customer Service - Work from Home / Remote

BCforward is currently seeking a highly motivated Customer Service - Remote in New Jersey

Job Title: Customer Service Rep - Remote Job
Location: Remote – New Jersey
Expected Duration: 6 month contract with possibility of extension
Shift: Workers will be expected to be flexible for any shifts during this time
3 weeks - Paid Training Will Be Provided.

Main Purpose:
The Customer Service Representative (CSR) is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.

Responsibilities:
Background & Experience Required:
• Minimum of 6 months experience needed
• Strong data entry and telephone skills
• Excellent organizational, interpersonal, written, and verbal communication skills
• Ability to perform comfortably in a fast-paced work environment
• Ability to successfully execute many complex tasks simultaneously
• Ability to work as a team member, as well as independently
• Previous experience with computers, phone systems, and headsets preferred
• Previous experience in customer service and call center preferred
• Bi-lingual Spanish is a required.
Please ensure candidates have their own Windows 10 desktop or laptop computer. Quiet workspace. Ethernet. Headset.