Hub Operations Support Manager

Hub Operations Support Manager Parsippany, NJ

About Us

Imagine: Within the tap of a button, a perfectly prepared meal from your choice of cuisines appears at your doorstep in minutes. That's what our customers experience.

At Wonder, we believe everyone has the right to great food. That's why we've created the next generation of restaurant chains powered by an advanced mobile platform that lets our customers experience the world's most delicious food-anytime, anywhere. We partner with world-renowned chefs to craft exclusive menus and bring their unique recipes right to you on our mobile restaurants.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs-including some of the most accomplished leaders in the technology, culinary, and logistics industries-we're growing fast . Join us in pioneering a future that approaches food equitably, sustainably, and thoughtfully. You'll work in a supportive and collaborative environment where our culture and our values-Mastery, Compassion, and Courage-are taken as seriously as delivering an incredible experience for our customers.

About the role

The Manager, Hub Operations will be a key member of our growing Fleet & Hub Operations Team at Wonder. The successful candidate will support in building the processes and infrastructure of our portfolio of hubs while supporting the company growth. You will be responsible for ensuring the proper guidelines are developed for assigning hubs the proper daily dispatch, planning long-term hub infrastructure while supporting short term needs, and using continuous improvement to improve processes and reduce costs.

You will be responsible for:

+ Support daily vehicle dispatch by providing structure for hub assignments and driving SIOP process for weekly peak service.

+ Using feedback from Hub Managers and Regional Ops teams, provide design guidelines for Hubs to Real Estate team for future construction.

+ Standardize processes across hubs and develop scalable playbooks for future growth.

+ Work with Hub Managers to develop culture of continuous improvement by identifying and streamlining processes.

+ Work with Fleet and Real Estate teams to plan long-term hub capacity supporting the company growth.

+ Review potential site with Real Estate team for go-forward approval, ensuring the meet the standards required

+ Manage infrastructure needs of hubs including but not limited to power generation, vehicle charging, and internet connectivity.

+ Always promotes positive relationships by dealing expertly with all internal and external stakeholders.

+ Recommend new approaches and best practices to continually improve efficiency of departments and services

+ Manage all administrative responsibilities associated with various work streams.

There is daily travel locally required for this position to one or multiple job sites and potential for overnight travel.

The experience you have

+ 5+ years of experience in logistics or distribution hub manager

+ Bachelor of Science in Business or Engineering

+ Experience in process development and improvement

+ Ability to work cross-functionally with various stakeholders to find solutions to complex challenges

The way you work

+ You craft positive approaches with the pursuit of excellence for our people and customers in mind

+ You solve problems and make decisions informed by data, insights, and good judgement

+ You gain trust through open dialogue, embracing change, and actively seeking feedback

Benefits

We offer a competitive salary package including equity and 401K with matching. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

Base Salary Range:$136,000

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.