IT Service Delivery Rep Mid
- Full-Time
IT Service Delivery Rep Mid (LB19024)
Camp Smith, HI (Honolulu)
Clearance: Active Interim Secret
Certifications: CCNA and Security+ required. ITIL foundation V3 certification is highly desirable
SCOPE OF WORK:
This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large-scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
- As a Mid-Level Technician, you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues
- You will be responsible to create ticket for maintenance using HPE Service Manager
- Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures
- Perform escalation and additional tasks as directed
- Take Direction from the Regional Leader and Site Leaders
KEY REQUIREMENTS:
- A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered
- 4 plus years’ experience as a Network Technician
- Innovative technical professional who is customer service oriented
- Knowledgeable engineer in the field of Ethernet and IP data engineering
- Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages
- Fundamental understanding of the OSI Model is required
- Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
- Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
- You will be part of a Team of Network Technicians and Engineers
- The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment
- Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
- A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
- Some Travel will be required
- Ability to Obtain a Government Secret Security Clearance is required
- Ability to lift 50 lbs is required
APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION
ABBTECH OFFERS:
- This is an excellent opportunity that provides plenty of growth potential with fantastic on-the-job learning and mentorship.
- ABBTECH also offers Medical, Dental, Vision, sick leave, paid holidays, vacation time, and 401K benefits for all full-time employees.
- ABBTECH offers weekly pay.
Please send updated resume to:
Katherine Ransom
National Technical Recruiter
ABBTECH Professional Resources
Mobile Phone – 571-748-8385
Texting - 571-348-4903
KatherineR@abbtech.com
http://abbtech.com/
https://www.linkedin.com/in/katherine-ransom-226467174/
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
ABBTECH offers three different types of placements—contract, contract-to-hire, and direct hire—all at no charge to you. Your ABBTECH recruiter works for you from the first phone call. You have a single, trusted point of contact, with the assurance of a fast, personal response to every question. At the same time, our team approach to fulfilling client requirements means our recruiters share job responsibilities with each other, which multiplies the opportunities that may be open to you, from first assignment to last.
You’re never alone when you partner with ABBTECH in your job search. Our mobile app delivers insights and advice on what you need to do before, during and after your interview, so you will be fully prepared and confident that you can ace any interview.
ABBTECH is a nationwide job placement agency, specializing in IT, technical, and administrative staffing. A women-owned small business founded in 1992, ABBTECH takes a personal approach to recruiting. We get to know a candidate before, during, and after placement, in order to build career-spanning relationships that ensure satisfaction in the job and engagement in the work. Every candidate who chooses ABBTECH for multiple assignments proves it is an approach that works. ABBTECH offers three different types of placements—contract, contract-to-hire, and direct hire—all at no charge to you. Your ABBTECH recruiter works for you from the first phone call. You have a single, trusted point of contact, with the assurance of a fast, personal response to every question. At the same time, our team approach to fulfilling client requirements means our recruiters share job responsibilities with each other, which multiplies the opportunities that may be open to you, from first assignment to last. You’re never alone when you partner with ABBTECH in your job search. Our mobile app delivers insights and advice on what you need to do before, during and after your interview, so you will be fully prepared and confident that you can ace any interview.
Address
ABBTECH
Honolulu, HIIndustry
Technology
Website
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