Chief Operating Officer

R-Zero is on a mission to deliver a better future for all via safer, healthier shared indoor environments.

Working here means you'll help create a new category-one that bridges science, public health, and technology. You'll ask why and achieve new outcomes, developing skills beyond your existing scope of expertise. You'll join a diverse team of forward-thinkers, collaborating on work that will shape the future of human health.

No playbook exists for the problems we are solving, but our science-based approach and revolutionary technology ensure that together, we will change the world.

R-Zero is seeking a hands-on COO as we pursue our ambitious mission - we need someone who sees the big picture, collaborates across silos, works with ruthless accountability, and can balance both developing and executing impactful business plans.

This role is right for you if:

• You are forward-thinking and relentless
• You are detail-oriented and able to sift through the smoke to see the clear picture
• You are open minded and get stuff done
• You are a communicator, a networker, and an Idea Translator who can connect with all levels of an organization
• You learn quickly while focusing on accuracy
• You are financially savvy and have a sense of humor

What You'll Do

• Drive growth by scaling sales and improving customer retention, partnerships, product, pricing, and building sales/CX processes.
• Serve as leader for sustainable company expansion by building, implementing, and managing new systems
• Execute company strategy through cross-functional leadership across sales, marketing, product, engineering, customer experience, and operations.
• Develop and implement metrics and reporting for Commercial Excellence functions; create readout cadence for communicating goals and plans throughout the organization.
• Partner with Finance to execute P&L and on Budget planning and forecasting.
• Guarantee talent caliber and allocation for Commercial Excellence functions; own team culture, growth and development, employee satisfaction and retention.
• Serve as a thought partner and sounding board for the CEO.

What We're Looking For:

• Decisiveness: you are a confident decision maker with the ability to see the big picture and always do what you say. A predictor who can see around corners, you're driven and don't need to be managed. You are a delegator who uses urgency and can follow through.
• Versatility: you are adaptable, work well with a team, and are able to pivot. You're outgoing and thick-skinned. You are a simplifier, a balancer, and a relayer.
• Organization: you are intelligent, detailed, and structured. Honest and capable, you work objectively and analytically. You are a punctual planner who verifies and double checks everything.
• Motivated: you see tasks and projects through. You're a builder who is persistent and encouraging. You are respectful without being selfish. You keep the company focused.
• 10 years experience working primarily for high growth tech; 5+ years in startups
• 5 years of experience experience leading diverse teams
• Expertise in at least on of the following: Product, Sales, Marketing, Customer Experience
• Must be strategic, analytical, organized and with a high EQ

Travel

This position may require up to 25% domestic travel.

R-Zero's benefits program underscores our commitment to health equity and care for all people-including our employees. Some of these benefits include:

• Remote-first workplace
• Unlimited vacation, paid holidays
• Competitive total compensation with equity:
  • Competitive compensation-backed by market research and audited annually for pay disparities-is our baseline. In addition to competitive base bay, every member of our team receives equity. We believe shared ownership leads to shared success.
• Healthcare benefits (medical, dental, vision) starting on day one. We offer coverage for employees, their spouses/domestic partners, and their children. Employee plans are covered at 100%.
• 12 weeks paid parental leave for all genders
• Access to Maven Clinic, which supports all paths to parenthood, including surrogacy, IVF, adoption, and egg freezing
• 401(k) program starting on day one
• Coverage for mental health care, with in-person and virtual treatment options
• AD+D and life insurance

Studies show that women and people of color tend not to apply for jobs if they don't meet every single qualification. At R-Zero, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role, we encourage you to apply-even if your experience doesn't perfectly align with every bullet point in the job description. You may be just the right candidate for this, or another opportunity.