Sales Associate Customer Service

The Bike Company

Lake Forest, CA

Expired: over a month ago Applications are no longer accepted.

$23 Hourly (plus commission)
Part-Time

Job Description

We are The Bike Company (BikeCo.com). We are a high-end mountain bike retailer that specializes in the sale and servicing of best-in-class mountain bikes. We also supply top-quality mtb parts and components. We are seeking a driven and hardworking individual with a passion for mountain bikes, sales, and customer service to join our team.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the BikeCo's products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

***We have both Part-time and Full-time positions available****

Company Description

Since 1999 The Bike Company has sold, built and serviced sport to pro level mountain bikes. The Bike Company (BikeCo.com) has been an acknowledged leader in the mountain bike industry. Our mission is to provide riders the ultimate resource for no compromise performance. Whether you're building a top of the line banger or you're looking at your first aluminum bike to get into the sport: BikeCo is here to insure you get the most out of your mtb purchase.

Why Work Here?

Fun and Friendly work environment, Passionate Staff, Casual Dress Code, Employee discounts.

Since 1999 The Bike Company (BikeCo.com) has been an acknowledged leader in the mountain bike industry. We work with the cutting-edge manufacturers enabling us to provide our clients access to the best stock and custom builds around. We offer premium in-house Purpose-Built Wheels and our proprietary Pro Tune Suspension to personalize the tune on your Fox Suspension. We carry Yeti, Ibis, and Mondraker chassis and completes. Our expert sales staff is here to help our customers get on the right bike, with the right setup, at the right price. When you're ready for unmatched spec, build, setup, tune and after sales service you're ready to DEMAND MORE, with BikeCo! The Bike Company's mission is to provide riders the ultimate resource for no compromise performance. Whether you're building a top-of-the-line banger or looking at your first aluminum bike to get into the sport: BikeCo is here to insure you get the most out of your purchase.