Sales Assistant

Job Title: Sales Assistant

Department: Sales

Company Overview

SFERRA is esteemed for sourcing premier natural fibers from the foremost global resources, spinning them into the very finest of yarns, and weaving the most sumptuous fine linens. Everything we make bears the mark of the artisan: from the exquisite handmade Venetian lace Gennaro Sferra first carried across the Atlantic in his steamer trunks in 1891, to the state-of-the-art technology that drives our renowned fabric innovation. Since our founding days with Gennaro, the company has evolved to become the definitive purveyor of luxury linens for the bed, bath, and table in North America. Today we honor our long heritage of impeccable craftsmanship by elevating the everyday, creating fine linens that touch every aspect of our lives, in every room of the home.

Visit www.sferra.com for more details on our company history and products.

Position Overview

The Sales Assistant provides key support to the sales team and reports to the Director of Sales. The successful candidate must be able to multi-task and demonstrate superior organizational skills to coordinate the back-office activities associated with this position. She or he must have excellent critical thinking skills and problem-solving skills to be able to complete tasks such as reviewing and processing all orders. She or he must be able to pitch in with administrative tasks such as processing sample requests; supplying line lists as needed, and collating marketing materials and shipping them to customers, in addition to being backup to our Customer Care team.

Job Functions

• Act as the point-person for, our retail stores (1 in Southampton & 2nd coming soon in NYC)
• Be able to use the A2000 ERP system as required for things like order entry, customer inquiries, inventory inquiries, RMA’s, etc. Be able to run reports as needed.
• Provide UPS call tags as requested.
• Provide line lists to accounts as needed.
• Update UPC books/lists
• Assist in warehouse/sample sales as needed.
• Assist in annual physical inventory.

Requirements

·         BS/BA or equivalent experience.

·         Reasonably high level of proficiency in Microsoft Office, particularly Excel.

·         Strong computer skills.

·         Demonstrated detail-oriented organizational skills exhibiting quality and accuracy, with the ability to manage and multi-task projects from inception through execution.

·         Self-motivated, confident, and energetic, with a roll-up-your sleeves attitude and a desire to learn new things.

·         Ability to handle deadlines and maintain composure under pressure.

·         Excellent communication skills, both verbal and written.

·         Ability to flourish in a dynamic, fast-paced environment.

·         Ability to travel when needed.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.