Healthcare Customer Service Representative
- Full-Time
100% Remote Opportunity!
Healthcare/ Insurance/ Medicaid/Medical/Hospital background is a must!
Roles & Responsibilities:
- Assists with problem resolution, as needed.
- Responds to phone inquiries in a prompt, courteous and concise manner.
- Documents all encounters in clear and concise online logs.
- Transfers callers to other Call Center units as needed.
- Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Attains and maintains strict required attendance and performance metrics.
- Scheduling appointment and talking to the patients.
Additional Job Details:
- Prior Medicaid experience preferred.
- Prior Call Center experience preferred.
Collabera works with some of the most progressive clients in the industry. This is an awesome opportunity to get your foot in the door!
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Address
Collabera
Newark, NJIndustry
Healthcare
Website
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