Customer Service Representative 129286
PSG Global Solutions
Irving, TX
Customer Service Representative 129286
PSG Global Solutions
Irving, TX
Expired: over a month ago
Applications are no longer accepted.
- $15 Hourly
- Full-Time
Job Description
Responsibilities:
- Answer inbound phone calls while displaying a willingness to assist, displaying compassion and empathy
- Schedule, coordinate and assist with patient appointments
- Relay necessary messages to staff through direct call or by appropriate communication process
- Coordinate care for all services ordered by healthcare provider in order to meet the treatment needs of the member
- Verify necessary information and record the patient’s chart
- Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly
- Create, maintain, and update patient records and associated schedules
- Participate in all other communal job duties necessary for functioning of the office
Requirements:
- At least a high school diploma or GED OR 10 years of equivalent working experience
- At least 1 year of Call Center experience
- Ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
- Flexible to adjust daily schedule, and work over-time and/or weekends, as needed
Address
PSG Global Solutions
Irving, TX
USA
Industry
Business
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