IT Specialist

Job description

Job description

We are looking for an IT Technician with experience in ERP software to join our fast-growing company.

Plan, design, develop and administer IT Framework, including Acumatica ERP.
Works directly with staff to identify business requirements with sufficient detail and clarity to allow technical proposal development, scoping, implementation, and maintenance.

Responsibilities

• Provide systems training, support and working with project teams in defining, planning, and implementing the Acumatica ERP solution.
• Participate in knowledge sharing, mentoring, and Q&A.
• Provide phone , on-line, and on-site support.
• Work to maximize product use, benefits, and functionality.
• Develop, execute, and maintain overall IT systems plan.
• Ensure Management understands impact analysis of any proposed changes.
• Perform other duties as assigned.

Job Requirements

• 3+years of experience in ERP solutions.
• Responsible for setting up technology in the field.
• Solid experience and knowledge of business enterprise workflow.
• Confidence in providing analysis and solution recommendations.
• Experience with project scoping, planning, requirements gathering, and end-to-end process mapping.
• Experience in utilizing well-defined and structured implementation processes and project management methodologies.
• Demonstrated analytical, problem-solving mindset.
• Demonstrated a strong focus on quality outcomes.
• Ability to handle multiple projects, with multiple contact points and the pressures of managing to required timelines.
• Excellent written and verbal communication skills.
• Meticulous attention to detail.
• Expert mastery of Microsoft Office and generally used business technology tools.
• Must have reliable transportation.
• Demonstrate a commitment to continuous learning, display appropriate ethical knowledge and commitment and exhibit a sense of urgency and commitment to quality and the timely completion of duties.

Skills

• Proven experience as IT Technician or relevant position.
• Excellent diagnostic and problem solving skills.
• Excellent communication ability.
• Outstanding organizational and time-management skills.
• In depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.
• Degree in Computer Science, engineering or relevant field.
• Certification as IT Technician will be an advantage ( e.g. CompTIA A + , Microsoft Certified IT Professional)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Houston, TX 77064: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• IT SUPPORT SPECIALIST: 5 years (Required)

Work Location: One location

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Job Type: Full-time

Salary: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Houston, TX 77064: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 5 years (Required)
• IT support: 5 years (Required)
• Time management: 5 years (Required)

License/Certification:

• CompTIA A+ (Required)

Work Location: One location

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