IT Support Technical Instructor (A+/EUDS)

Position Title: IT Support Technical Instructor (A+) Location: Detroit, MIHire Date: March 1, 2022Training Launch Date: March 21, 2022

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO:

+ Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology

+ Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress

+ Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners

+ Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available

+ Work closely with the Program team to identify student needs, provide necessary support, establish individualized plans for student achievement, and participate in regular student status meetings

+ Maintain and update Salesforce and Canvas with student grades, certification, scores, and progress notes

+ Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials

+ Work with Business Solutions to recommend students for particular employment opportunities

+ Create, submit and maintain training curricula for approval and files

+ Work closely with staff in other sites to ensure the integrity of implementing the model

+ Order books, materials, vouchers for exams in advance of training

+ Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable

+ Perform all other related work delegated or required to accomplish the objectives of the total school program

+ Meet professional teacher education requirements of school and state

+ Participate in appropriate professional activities and development

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

+ At least 1 year of teaching experience

+ At least 1 year of IT Work experience

+ Experience with curriculum, syllabus development and lesson planning a plus

+ Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds

+ Ability to connect real-life work scenarios to the teaching environment

+ Ability to help students apply professional skills to their delivery and participation in the classroom

+ Experience with student assessment; and a talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information

+ Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

+ Current A+ certification (Current Edition 1001-1002 Series)

+ Google IT Support Professional Certificate

+ Network+ Certification (Current edition N10-007)

+ Windows Certification

+ Experience implementing network technologies in business environments with a focus on deployment of TCP/IP suite protocols

+ Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions

+ Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

+ Experience with Active Directory, GPO’s, user-profile management (window systems engineer)

+ Proficiency with LAN/WAN/VLAN, routing configuration, switching, and TCP/IP + OSI layers; working knowledge of networking engineering

+ Proficiency with SCCM

Preferred experience

+ Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)

+ 3 years + IT work experience

+ Experience teaching technical courses

+ Experience teaching remotely

+ Experience in workforce development

+ Linux production experience

+ Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack

+ Additional Industry certifications are a plus

Personal Characteristics

+ You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission

+ You are data-driven, result-oriented and a forward-looking catalyst for social change

+ You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently

+ You have a passion for teaching others and being part of a culture of continuous improvement

+ You are an effective communicator with strong oral and written skills

+ You are strong at managing your time and you can balance multiple projects and tasks

+ You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

WHY WORK HERE?

We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative and mission-driven. We take a genuine interest in career paths and work-life balance, and welcome contributing ideas from staff at all levels. Working at Per Scholas means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.You’ll enjoy a welcoming and casual professional environment, self-development opportunities, innovative technology, and benefits like health care and a 401K match. If you want to work in a progressive organization, where you can build something meaningful and have fun while doing it, we would love to hear from you.

ABOUT PER SCHOLAS:

Per Scholas is a national organization that has been advancing economic mobility for 25 years. Through rigorous training, professional development, and robust employer connections, we prepare individuals traditionally underrepresented in technology for high-growth careers in the industry. We partner with leading employers to build more diverse talent pools, directly connecting our graduates to new career opportunities with leading employers, from Fortune 500 companies to innovative startups. With campuses in 17 cities, Per Scholas has trained more than 14,000 individuals in tech skills, building bridges to careers in technology. Per Scholas has campuses in Atlanta, GA; Baltimore, MD; Greater Boston, MA; Greater Cincinnati, OH; Columbus, OH; Dallas, TX; Denver, CO; Detroit, MI; the National Capital Region; Newark, NJ; New York, NY; Philadelphia, PA; Pittsburgh, PA; Phoenix, AZ; and Seattle, WA.

QUESTIONS?

If you have any questions about this role, please feel free to email our People team at jobs@perscholas.org. We look forward to viewing your application! Learn more at perscholas.org.

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.

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