Customer Service Representative

Our clients love us because we love what we do! Our priority to clients is to make their home environments safe, healthy, and beautiful.

Are you currently working in customer service, but want to make a change?

Do you enjoy helping people?

Are you ready to work with a team that not only VALUES you, but shows it?!

We are looking for someone who is ready to help us spread the message about the value of our mission! We want to be the ROCKSTARS of the Green Industry.

Are you ready to become a rockstar?

Joshua Tree Experts, the Lehigh Valley's premier tree care, lawn care, and pest control service provider, is searching for the best candidate to join our customer sales team!

As a Customer Service Representative you would enjoy a positive and supportive leadership team who is ready to help you succeed! We strive to provide a BETTER customer service experience for all of our clients. Customer Service Representatives, at Joshua Tree, communicate with clients on the phone and through email. They are able to provide support to our clients and help resolve any issues.

What else does a Customer Service Representative do?

• Maintain client account for accurate and detailed information
• Collect and enter services for new and existing clients
• Build and maintain trustworthy relationships with our clients
• Communicate with clients to answer any questions or resolve any issues
• Advise operational members in Tree Care, Lawn Care, and Pest Control of changes in services or necessary client information

• Excellent customer service skills including active listening
• Excellent ability to multitask and prioritize
• Able to remain professional and courteous in stressful situations
• Proficient use of technology and ability to learn new software
• Must be able to work at least 40 hours per week, overtime as needed

• Full time, year round employment
• Competitive hourly rate with overtime opportunities
• Medical, Dental, and Vision benefits
• Retirement Planning - Company matching 401K
• Paid Vacation, Holidays, and Sick Days
• Paid training and education
• A supportive team who is excited to see you succeed!