eLoyalty Corporation is a global management consulting and systems integration organization focused exclusively on building customer loyalty solutions for its clients. The Company offers a range of customer relationship management (CRM)-related services, including evaluating & developing business strategy; designing & implementing technical architecture; selecting, implementing and integrating appropriate CRM software applications and providing ongoing support for multi-vendor systems. The Company refers to the solutions that it provides clients to enhance their customer relations as "loyalty solutions," in that they are designed to create long-term customer loyalty measured by factors, including an increase in repeat sales, reduction of the cost of